Going back to my cubicle in my workplace, I excitedly opened my brand new tape and loaded into my cassette player. Perhaps, playing and actually hearing it could get it out of my mind. To my dismay, I heard nothing but the winding of the tape. Terrified, I looked again to make sure if I pushed the wrong button but was certain it was the right one.
If you bought something defective, would you head back and demand for a replacement? Or would you purchase the same product from a different source?
Of course, I wanted my money's worth. The saleslady begged that I don't complain. She feared the amount would be charged to her meager earning or she may lose her job. I felt for her too. But something in me wanted what I deserved as a customer. Still in my office uniform and firm in my demand, I came out of that store satisfied with a tested, brand new cassette tape.
This is how far an LSS has drawn me into.